Privacy Policy
Last Updated: November 15, 2023
At Misayo Yocogu, we prioritize the protection of your financial data and personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our financial education platform.
1. Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (name, email address, phone number)
- Financial information you choose to share for educational purposes
- Account credentials and preferences
- Communication records when you contact our support team
- Technical information about your device and browser
- Usage data and analytics about how you interact with our platform
2. How We Use Your Information
We use the information we collect for several purposes:
- To provide, maintain, and improve our financial education services
- To personalize your learning experience and content recommendations
- To communicate with you about platform updates, security alerts, and support messages
- To develop new features and educational content tailored to user needs
- To protect against fraudulent or unauthorized use of our services
- To comply with legal obligations and enforce our terms of service
3. Data Storage and Security
We implement industry-standard security measures to protect your information:
- All data is encrypted in transit using TLS 1.2+ protocols
- Sensitive information is encrypted at rest using AES-256 encryption
- Regular security audits and vulnerability assessments are conducted
- Access to personal data is strictly limited to authorized personnel
- We maintain comprehensive incident response plans for data breaches
- Data is stored on secure servers located in Canada
4. Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share information with:
- Service providers who assist in platform operations (under strict confidentiality agreements)
- Legal authorities when required by Canadian law or to protect our rights
- Academic partners for research purposes (only in anonymized, aggregate form)
- Successor entities in the event of a merger, acquisition, or sale of assets
5. Your Rights and Choices
Canadian privacy laws provide you with certain rights regarding your personal information:
- Access and receive a copy of your personal data we hold
- Correct inaccurate or incomplete information in your account
- Request deletion of your personal information under certain circumstances
- Object to or restrict the processing of your information
- Withdraw consent for data processing where consent was previously given
- Data portability to receive your data in a structured, machine-readable format
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we retain account information for three years after account termination for legal and tax purposes.
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information from our files.
8. International Data Transfers
Your information is processed and stored primarily in Canada. If we transfer your information outside of Canada, we ensure appropriate safeguards are in place to protect your data in accordance with Canadian privacy laws.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on our platform and updating the "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our Privacy Officer at privacy@misayo-yocogu.sbs or by mail at: 123 Cyber Avenue, Toronto, ON M5V 2T6, Canada.